When managing Google Ads campaigns, understanding Quality Score is essential to maximising your budget and achieving the best results. Quality Score is a metric Google uses to evaluate the relevance and quality of your ads, keywords, and landing pages. For healthcare providers, this can mean the difference between effectively reaching potential patients or seeing your ads underperform in a competitive market.
For personalised advice, contact our team at practiceedge today.
What is Google Ads Quality Score?
Google Ads Quality Score is a ranking system that determines how relevant your ad and landing page are to the keywords you’re targeting. It’s measured on a scale from 1 to 10, with 10 being the highest. Three key factors contribute to your Quality Score:
- 1. Expected Click-Through Rate (CTR): Google predicts how likely users are to click on your ad based on past performance and relevance.
- 2. Ad Relevance: This assesses how closely your ad aligns with the user’s search intent.
- 3. Landing Page Experience: Google evaluates how user-friendly and relevant your landing page is to the ad and the search query.
For healthcare businesses, these factors are especially important. Patients searching for specific services—such as “telehealth consultations” or “physiotherapy in [location]”—expect to find clear, helpful, and trustworthy information. A high Quality Score ensures they do.
How Quality Score Impacts Google Ads
Quality Score has a direct impact on several aspects of your Google Ads campaigns:
- Ad Rank: Your Quality Score influences your ad’s position on the search results page. Higher scores improve visibility without requiring higher bids.
- Cost-Per-Click (CPC):Advertisers with higher Quality Scores often pay less for each click because Google rewards relevance and quality.
- Campaign Effectiveness: By improving your Quality Score, you can attract more qualified leads while making better use of your budget.
For example, a local GP clinic running ads for “doctor near me” with a high Quality Score will likely see better placement and lower costs compared to a competitor with a lower score.
Factors That Influence Quality Score
To achieve and maintain a high Quality Score, you need to focus on:
- 1. Keyword Selection: Use specific, relevant keywords that match user intent. For instance, instead of just "GP services," consider "affordable GP services in Sydney."
- 2. Ad Copy Quality: Craft compelling ad copy that directly addresses patient needs, such as "Same-day GP appointments available."
- 3. Landing Page Optimisation: Ensure your landing pages are mobile-friendly, load quickly, and align with the ad content. A landing page about telehealth services, for example, should include details about how patients can book and what to expect.
- 4. User Engagement: Maintain a high CTR by targeting ads to the right audience and testing different versions of your ads to see what resonates best.
Tips for Improving Your Quality Score
- 1. Organise Keywords into Ad Groups: Group related keywords into tightly focused ad groups. This helps you create highly targeted ads.
- 2. Optimise Your Ad Copy: Address user pain points and include clear calls to action, such as "Book Your Consultation Today."
- 3. Align Landing Pages with Ads: The landing page should fulfil the promise of the ad. For example, an ad about "same-day appointments" should link to a page where patients can easily book those appointments.
- 4. Monitor Performance Metrics: Regularly use Google Ads and Google Analytics to review your campaign performance and identify areas for improvement.
Relevance for Healthcare Providers
In the healthcare industry, a high Quality Score can make a significant difference:
- Lower Costs: By improving your Quality Score, you can reduce CPCs, allowing you to allocate more resources to patient care.
- Better Visibility: A well-optimised ad campaign ensures you appear at the top of search results for terms like "child health clinic near me."
- Improved Trust: High-quality ads and relevant landing pages build credibility with patients, encouraging them to choose your services over competitors.

For instance, a physiotherapy clinic targeting the keyword “back pain exercises” can create a high-performing campaign by linking an engaging ad to a landing page offering detailed, practical advice and booking options.
Quality Score is Key to Ad Success
Google Ads Quality Score is more than just a number—it’s a reflection of how well your ads meet user expectations. For healthcare providers, optimising for Quality Score ensures that your campaigns not only perform better but also connect with the patients who need your services most. By focusing on relevance, user experience, and continuous improvement, you can achieve sustainable success in your digital advertising efforts.
If you’re ready to optimise your Google Ads campaigns, contact our of experts at practiceedge today. We specialise in helping healthcare businesses maximise their online presence and reach the right audience.