practiceedge general terms of service


practiceedge agrees to provide services to its Customers, subject to the following Terms of Service. Use of practiceedge’s service constitutes acceptance of, and agreement to, practiceedge’s Terms and Conditions. practiceedge reserves the right to modify the Terms and Conditions without notice.

Use of Services

Customers may engage practiceedge’s services, provided that the Customer is of legal age to form a binding contract, and is not barred from receiving such services under the law. In order to access the services offered by practiceedge, the Customer is required to provide current and factual identification, contact, and other information as part of the registration process. The Customer is responsible for the confidentiality of their account information, and for all activities that occur under that account. The Customer is solely responsible for all content within their account. The customer agrees to immediately notify practiceedge of any unauthorised use of their account, or any other breach of security. practiceedge will not be liable for any loss or damage as a result of the Customer’s failure to provide practiceedge with accurate information or to keep their account secure.

Acceptable Conduct

The Customer is responsible for the actions of all users of their account and any data that is created, stored, displayed by, or transmitted by that account while using practiceedge’s services. The Customer will not engage in any activity that interferes with or disrupts practiceedge’s services or networks connected to practiceedge.

Spam and Unsolicited Bulk Email (UBE)

practiceedge has a zero-tolerance policy on spam, junk e-mail or UBE. Spam, junk-mail and UBE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter, or if it is sent to a recipient who has not requested the message. UBE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service which in any way implicates the use of practiceedge, whether or not the message actually originated from practiceedge’s network.

Other Activities viewed as Illegal or Harmful

The Customer agrees that they will not engage in illegal activities, or engage in activities harmful to the operations of practiceedge or practiceedge’s customers. practiceedge will not be held accountable if a customer provides false data on any contract or application, including fraudulent credit card numbers.

Invoicing and Payment

practiceedge will provide an invoice for any one off service, or ad hoc charges, to be paid by the indicated due date. Any service provided by practiceedge involving monthly recurring charges, (such as monthly website hosting, SEO, Ads Management, Website Careplan) must be paid via ezy debit direct debit. 

The Customer agrees that practiceedge or other payment processing companies shall be permitted to charge/debit the Customer’s credit card/ bank account on a monthly, annual, or other agreed upon basis in advance of providing services.

Payment is due upon invoicing. Service may be interrupted, suspended, or cancelled on accounts that are past due. Accounts that are not collectable by practiceedge may be turned over to an outside collection agency for collection. practiceedge is not responsible for any additional bank fees, interest charges, finance charges, over draft charges, or other fees resulting from charges billed by practiceedge.

Support Boundaries

practiceedge provides technical support to our Customers during business hours, and within limits set by individual contracts dependent upon agreed service level.

Account Cancellation or Suspension

practiceedge reserves the right to suspend access to any Customer account if, in the judgment of practiceedge, the Customer’s account is the source or target of a violation of any of the other terms of service or for any other reason which practiceedge deems appropriate. practiceedge will use reasonable care in notifying the Customer, and in resolving the problem in a manner which will result in the least amount of service interference. practiceedge reserves the right to terminate any service without notice for continued and repeated violations of the terms of service. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. The Customer will not be credited for the time the customer’s accounts were suspended. Customers are required to give 30 days’ notice in writing to cancel services. Cancellation of service does not relieve the Customer of responsibility for the payment of all accrued charges and practiceedge do not provide any refund for any type of cancellations.

Intellectual Property

practiceedge reserves the right to remove any or all of our intellectual property for marketing services upon cessation of our services. This includes the removal of plugins, text, metatags, headings, landing pages, 3rd party blog posts or anything else practiceedge may have implemented to help promote a Customer’s site.

Limitation of Liability

The Customer acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of practiceedge and that damages resulting from any interruption of service are difficult to ascertain. Therefore, the Customer agrees that practiceedge shall not be liable for any damages arising from such causes beyond the direct and exclusive control of practiceedge. The Customer further acknowledges that practiceedge’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by the Customer for services during the period damages occurred. In no event shall practiceedge be liable for any special or consequential damages, loss or injury. practiceedge is not responsible for any damages a Customer’s business may suffer. practiceedge does not make implied or written warranties for any service it provides. practiceedge denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by practiceedge.

IP addresses

The Customer acknowledges that they have no right, title or interest in the IP address allocated to them, and that any IP address allocated to them is allocated as part of the services provided by practiceedge, and is not portable or otherwise transferable in any manner whatsoever. If an IP address is renumbered or reallocated by practiceedge, practiceedge shall use reasonable endeavours to avoid any disruption to the Customer. The Customer agrees that they will have no right, title or interest to the IP address upon termination of this agreement, and that the acquisition by the Customer of a new IP address for their website following termination of this agreement shall be the Customer’s exclusive responsibility.

Disclosure to Law Enforcement

The Terms of Service specifically prohibit the use of our service for illegal activities. Therefore, the Customer agrees that practiceedge may disclose any and all Customer information including assigned IP numbers, account history, account use, etc. to any court who sends practiceedge a valid Court Order, without further consent or notification to the Customer. In addition, practiceedge shall have the right to terminate all service set forth in any Agreement made between the Customer and practiceedge.

Warranty Disclaimer

The Customer agrees that the engagement of practiceedge shall be at the Customer’s sole risk. All services provided by practiceedge are available as is, without warranty.

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