CHECK CONNECTIVITY TO YOUR WEBSITE
See if you can access your website. If yes, then proceed to the next step. If your site (or our site – https://practiceedge.com.au) is NOT accessible, it is likely that your IP address has been blocked. The most common reason for this is that you have attempted to enter an incorrect password when trying to access your site admin area or email.
TEST EMAIL SERVER AND PASSWORD
- Go to webmail: https://whm.practicewebsite.com.au:2096
- Enter your email address and password
- ACCESS – If Email server is working correctly. Proceed to email client settings.
- NO ACCESS – Contact Us to RESET your password.