connect. engage. grow.
practiceedge email policy
In the event that you receive excessively large email attachments, use IMAP accounts or do not automatically delete your POP emails after downloading to your desktop email client, your disk space will become exhausted.
When your disk allowance is full, you will no longer be able to send or receive emails until space is either cleared, or your account disk size allowance is increased. To increase your disk capacity you’ll need to contact us and we can upgrade your account for an additional fee.
In order to clear space within your email account, you will need to delete emails from the server – both within the offending folder and in the trash folder once deleted. YES…you have to double delete an email for it to be removed from your server and to free disk space.
If you require more capacity, you may be better opting for a 3rd party email service such as gmail or Office 365. Please contact us and we can assist with the necessary transfer.