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email account clean-up process for pop3 type email accounts
Step 1: Open yourwebsite.com.au/webmail
Step 2: Sign in with your email address and password
Step 3: Select Roundcube
Step 4: Select “Manage Folders” from lower left Settings icon
Step 5: Click on Folder to Empty—”Inbox”
Step 6: Click on Settings below and click “Empty”
Step 7: Confirm by clicking on OK.
Step 8: Repeat the process but this time with “Trash” folder
This completes the Inbox empty.
Please note that this is only recommended for POP3 mail accounts.
If you choose to have an IMAP account we can only provide limited storage on our server.
If you continue to “fill” your inbox, please check your account settings are set to delete emails AFTER downloading from the server.